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King
Fahd International Airport
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� Your world-class airport of choice
To provide quality airport services by:� Continually improving our capabilities and processes
� Working in partnership with our stakeholders
� Developing our people as our most valuable assets
� Integrating with the community and respecting the environment
Know-how & Excellence� Professionally knowledgeable and competent
� Anticipate and respond positively to change by embracing staff development and continuous learning
� Achieving the highest standards of service and quality
Friendliness
� Customer-friendly
� Pride in Saudi hospitality
� Customer satisfaction
Innovation & Initiative
� Continuous improvement
� Individual and team creativity
� Ownership and timely action
Accountability
� Taking responsibility for decisions and actions at an individual, departmental and organizational level
� Dedicated in our work
� Committed to give our best to the success of KFIA
� Operate to the highest international standard of operations, safety and security.
� Improve and re-invent business processes at KFIA.
� Continually increase our market share and retain our customers.
� Maximize revenue from all activities.
� Facilitate and encourage investment in the airport.
� Optimize all operational costs.
� Provide high quality well-maintained facilities.
� Establish partnership with stakeholders.
� Act as caring & responsible employer.
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